Policies and Disclaimers

Policies and Disclaimers

*Late/Cancellation Fees and Policies as well as disclaimers apply to all* services provided by Chaotic Witch Aunt.

LATE/CANCELLATION FEE

 CHAOTIC AUNT TAROT ASKS THAT YOU ARRIVE ON TIME TO THE SESSION SCHEDULED, AND TO RESPOND TO SCHEDULING QUERIES IN A TIMELY MATTER.

a. If the buyer needs to reschedule, we ask that you let the seller (ChaoticAuntTarot) know at least 24 hours ahead of time, or pay a cancellation/rescheduling fee of $15.

b. If a week (7 days) or more has passed since the scheduler FIRST contacted the buyer with no response, ChaoticAuntTarot will refund the order and you will have to buy a new reading if desired. If buyer FAILS TO RESPOND TO SCHEDULER EMAILS after purchasing a reading FOR MORE THAN 30 days, Chaotic Witch Aunt reserves the right to automatically refund 50% of the purchase price and void order.

c. If the buyer is late by 5 to 10 minutes to the session with no communication to ChaoticAuntTarot, the session will be terminated and the buyer will have to reschedule and pay a cancellation fee of $15.

d. If the buyer does not respond to rescheduling queries after a MISSED SESSION within 72 hours, 50% of the session priced will be refunded and the other 50% will be kept by Chaotic Aunt Tarot as a no-show and no-communication fee.

e. The session can be rescheduled up to three times or within 15 days of the purchasing date or the session will be refunded and the buyer will have to re-buy and reschedule.

Chaotic Witch Aunt reserves the right to charge late/cancellation/rescheduling fee anytime at their discretion based on attendance, rescheduling, communication, cancellations, et cetera

SCHEDULING:  

Please Note- The scheduling link will navigate you to our available times, and dates. We do not have availability outside of these times. Calendly will automatically show you the availability in your time zone, so do not worry about time difference when scheduling as it will only show you the availability we allow.

a. After you have purchased your reading, a scheduling email will be sent out to the email address provided at checkout. Customers have 72 hours to open the link and schedule. If the 72 hour period has ended and you still have not scheduled Chaotic Aunt Tarot will send a follow-up email to check-in. If there is no response from the customer after the second email, Chaotic Aunt Tarot will automatically refund 50% of your purchased reading. The customer will then have to purchase a new reading if desired.

b. If rescheduling, please use the calendly link to reschedule ( PLEASE ADD REASON FOR RESCHEDULE). Understand that ANY reschedules made within 24 hours of a scheduled appointment are subject to a reschedule fee.

c. ANY scheduling changes need to be made 24 hours BEFORE your appointment time. Changes made within 24 hours will be asked to purchase the rescheduling fee.

ATTENDANCE: 

 If there are ANY problems with attending the session as rescheduling, difficulties, getting the zoom link, emails need to be sent at least 24 hours before the meeting.

REQUESTING REFUNDS:

A client is within their full right to request a refund from Chaotic Witch Aunt if they are displeased with the service they received, however the following terms and conditions apply:

a. If an individual requests a refund before scheduling any appointments, they will receive a full refund.

b. If an individual requests a refund after scheduling 1-2 appointments that have been missed and feel as though they no longer wish to have the reading, they will receive a refund of 50%. (See Scheduling Section A for more information on missed appointments.)

c. If an individual is displeased with the services provided by Chaotic Witch Aunt during the tarot reading, the individual has 30 days to request a refund. A request for a refund within 30 days of the tarot appointment due to displeasure with the services will receive a full refund. Any requests for refunds due to this nature made after 30 days since your scheduled tarot reading will be denied.

 

DISCLAIMER: 

These services are for ENTERTAINMENT AND NOVELTY purposes only. They do not predict the future or take away your free will. ChaoticAuntTarot AND/OR ChaoticWitchAunt hold no legal liability nor responsibility post purchasing these services. These services SHOULD NOT take the place of professional advice for legal, mental, or physical matters because they are for NOVELTY PURPOSES ONLY. ChaoticWitchAunt will not accept orders asking about medical issues, death, illegal activity such as gambling, or anything not about spiritual and holistic healing questions. Orders asking for advice on these matters listed will NOT be fulfilled and be refunded as these services are for entertainment and novelty purposes only.